Privacy Policy

Information we may collect

To provide an online casino service, we may collect information directly from you, automatically from your device, and from service providers involved in account, payment, security and verification processes. The information collected will depend on how you use the website and the features available to you. We aim to collect information that is relevant to operating the service, meeting legal and security requirements, supporting players and improving the website.

Account and contact information

• Your name, date of birth, residential details and country of residence, where required to create or maintain an account.
• Your username, account preferences, language preferences and other details connected with your use of the service.
• Contact information, such as an email address, when you register, contact support or choose to receive service messages.
• Information about responsible gaming settings, account restrictions or other player choices that you ask us to apply.
• Information included in correspondence, feedback, complaints or other communications you send to the website or support team.

Verification, payment and transaction information

• Identity and age verification information, which may include copies or details from identity documents and information used to confirm that documents are genuine.
• Payment details and payment account information needed to process deposits, withdrawals, refunds or other transactions. Complete payment card details may be handled by a specialist payment provider rather than stored directly by the website.
• Transaction records, including deposits, withdrawals, wagers, gaming activity, account balances and related account history.
• Information used for fraud prevention, account security, risk assessment and the investigation of unusual or prohibited activity.
• Records of support contacts, including the content of messages, information provided to resolve a question and actions taken on an account.

Device and technical information

When you use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, approximate location, time zone, language settings, pages visited, referral information and information about how you interact with the website. We may also record login activity, security events and information about failed or unusual attempts to access an account. This information helps us keep the service functional, understand performance, investigate technical issues and identify possible misuse.

Sharing, security and retention

We may share relevant information with trusted service providers that help operate the website and deliver services to players. These providers may support identity verification, payment processing, fraud prevention, information technology, hosting, communications, customer support, analytics, security monitoring or professional services. They should receive only the information needed for their agreed function and are expected to handle it securely and confidentially.

Information may also be shared where necessary to protect players, the website or another person, to investigate suspected fraud or unlawful activity, to enforce site rules, or to respond to a valid legal or official request. If the business or part of its operations changes ownership, relevant information may be transferred as part of that change, subject to appropriate privacy protections.

Some service providers or systems may be located outside Australia, or information may be accessed from another country. Where this occurs, reasonable steps should be taken to protect personal information and to require appropriate handling by the relevant provider. International handling may be subject to the privacy rules of the country involved.

Security measures

We use reasonable technical, administrative and organisational measures to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, encryption or secure transmission, monitoring and confidentiality requirements for staff and service providers. No website, online account or electronic transmission can be guaranteed to be completely secure.

Players should use a strong, unique password, keep login details private and avoid sharing access to an account. If you believe that an account or device has been accessed without permission, contact support promptly and change any relevant passwords where possible.

Keeping information

We keep personal information only for as long as it is needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, verification, payment, transaction and communication records must be kept for a period required by law even after an account is closed. Records may also need to be retained to resolve disputes, protect security, prevent fraud or establish and defend legal rights.

When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of. Information that has been anonymised so that it can no longer reasonably be linked to an individual may be retained for analysis, reporting or service improvement.

Your privacy rights and requests

Depending on your circumstances and applicable privacy requirements, you may have the right to ask what personal information we hold about you, request a copy of that information, ask for inaccurate or incomplete information to be corrected, request deletion of information, or withdraw consent previously given for marketing. You may also ask questions about how information is used or raise a concern about a privacy matter.

How to exercise your rights

To exercise your privacy choices, contact support@boomerangcasino-online.click. You can use this address to request access to your personal information, correction of inaccurate or incomplete data, deletion of data, or withdrawal of consent to marketing. Please explain the request clearly and include enough information for us to identify the relevant account or records.

We may need to verify your identity before providing information, making changes or completing a deletion request. This is intended to protect your information and prevent an unauthorised person from accessing or changing it. We may ask for additional details if the request is unclear, covers a large amount of information or cannot be safely completed using the information initially provided.

1. For access, ask for a copy of the personal information associated with your account or interactions with the website.
2. For correction, identify the information that is inaccurate, incomplete or out of date and provide the correct details where possible.
3. For deletion, tell us which information you want removed. We will consider the request and explain if some records must be retained for legal, security, dispute or transaction purposes.
4. To withdraw consent to marketing, send the request to support@boomerangcasino-online.click or use the unsubscribe option in a promotional message. Marketing preferences will be updated as soon as reasonably practicable.

We will handle privacy requests within a reasonable timeframe and may ask for further information where needed to clarify the request. A request may be limited or refused where fulfilling it would adversely affect another person, compromise security, interfere with fraud prevention, or conflict with a legal obligation. If a request cannot be completed in full, we will provide a general explanation where permitted.

Accuracy and account updates

Players should keep account and contact information accurate and up to date. Accurate information helps with account security, identity checks, transaction processing and support. If your details change, you may be able to update them through the account area or request an update by contacting support@boomerangcasino-online.click. Some changes may require additional verification before they are applied.

Changes to this policy

This Privacy Policy may be updated when the website, services, technology or privacy requirements change. The latest version will be made available on this page, with an updated date or other notice where appropriate. Players should review the policy from time to time. Continued use of the website after an update may indicate acceptance of the revised information practices where applicable.